Your eligibility for housing assistance may increase if

• your total income has decreased by more than 10 percent,
• your rent or mortgage payments (excluding heating costs) have increased by more than 10 percent, or
• the number of household members has increased.

In the event of a rent increase or an increase in your mortgage payment, your housing allowance may also be increased retroactively, but only up to the date on which your housing allowance was first approved.

If your total income has decreased because there are fewer household members to be taken into account, this may also be a reason for an increase in your housing allowance.

• Appeal

For more information on how to file an appeal, please refer to the notice regarding your application for housing assistance.

A decision on your application will be made without delay. The processing time depends, among other things, on the completeness of your information and the submission of the evidence required for processing the application. Any longer processing times will not be at your expense: housing benefit can also be granted and paid retroactively for periods from the date of receipt of the application.

Please submit the following documents:

• Proof of the change in rent or charges
• Proof of the change in income
• Proof of changes to the number of household members to be considered