Give us a call!
The Service Center is the central telephone information service for the city administration. It provides information about services and events offered by the city administration of Mainz.
Call us: 06131 115
Monday to Friday from 8 a.m. to 6 p.m.
Please note that appointments should be made online and not by telephone. Simply
use our online appointment booking service.
- Signing telephone 115 (opens in a new tab)
A service for citizens with hearing impairments.
- We explain the D115 service promise, our netiquette and further information on the 115 public authority number here.
Service point of the childcare reception area
Your contact for general questions about the allocation of daycare places. If you have questions about specific individual cases, e.g., about the allocation of points for employer references or the payment of parental contributions, the responsible administrator in the admissions department will call you back.
If the service center is unable to answer a call due to high call volume, the service center staff will call back (provided, of course, that the caller's number is not withheld).

